Teamwork Begins: With Overcoming The Assumption That Conflict Will Not Be Present

“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.”

~ Andrew Carnegie

What is it like to be a part of a healthy team or work environment? What is the roadmap for an effective team? Can a group of people with different personalities get along and work productively? How does the leader mobilize to keep everyone on the path of success and away from conflict?

How do you define a team? “A number of persons associated together in work or activity”.

A team can be defined as a group of individuals who are committed to a specific goal or purpose for which they are mutually accountable. High function teams recognize they can be productive when they work together and remove the “I” from teamwork. Effective teamwork is fundamental to achieving clear results. Research studies and expert opinions have noted teamwork increases effectiveness. Teams are more probable to achieve more than individuals. Attainment of the collection of skills and knowledge from a number of individuals contribute to a team’s foundation.

Teamwork begins with overcoming the assumption that conflict and disagreements will not be present. It has been known that no two individuals think the same, despite how much they have in common. Instead of seeing conflict as a threat, we should view conflict as an opportunity of growth for individuals. The aim is to provide teams and individuals with the knowledge to work together in harmony by improving their teamwork skills. Leaders, who understand the value of a healthy workplace that thrives with minimal employee conflicts, also recognize that conflict resolution is a necessary component of the workplace and when conflicts go unaddressed, they have a negative impact on the team and individuals.

An effective team is vital to the quality of work productivity. Managing an organization can be distressing, if not approached with the proper tools and knowledge. Positive communication can improve relationships and build trust. The opposite is also correct negative communication can weaken bonds and create mistrust. The aim is to reduce conflict caused by the lack of proper communication. A framework of positive management approaches is essential when challenged with individual behaviors, and providing equity and impartiality are crucial.

A successful team requires a strong foundation. The essential components are leadership, cohesion, accountability, and resources. The leader provides stability of action by empowering the team with clear communication of the goal, overcoming team objections, providing resources, and group inspiration. Helping teams perform effectively requires the understanding that team formation takes time. Whether your team is temporary or permanent by understanding the stages and the journey you will enhance its productivity.

Leaves Your Audience Hungry For More! — Presentations That Get Results

Regardless, if your goal is to make a sale or educate. You don’t want to fall prey to the mistakes that many presenters make — loading us down with piles and piles of information and communication hodgepodge. Excellent presentations are designed to anchor in the key points that are relevant for influencing the listeners to take some kind of action.

When you make a presentation to a committee, corporate board of directors or presenting an all day seminar, your aim is to accomplish two very important goals. First, it is crucial that your audience walk away with a “Top of the Mind” memorable experience. Second, you want to influence your audience to take an immediate or future action. Every, presentation should have an outcome and action steps for your audience to take.

For us to accomplish those two goals we need to help the audience focus-in on our presentation so that we touch and communicate with the head and heart of our audience. Effectively, we want to mesmerize, hold their attention and filter out any outside distractions that would compete with our presentation and desired outcome.

We are visual beings by nature. Our eyes, being the most powerful information conduit to the brain, are always in motion feeding us images and disrupting our thought processes. People have limited attention spans and information processing capabilities. Therefore, we as presenters need to simplify the communications to hold attention for influencing the thinking of our audience.

I use a very powerful communication technique that anyone can apply with their very next presentation to accomplish extraordinary results. Your presentation and visuals will communicate faster, clearer, better and be more congruent — eliminating the communication hodgepodge that so many presenters use.

First, reduce all you visuals to pictures and either eliminate words and numbers altogether or reduce them to three or less per visual. Visuals should be used as anchors to support your key points that you want your audience to remember.

Second, your visuals must be associated in some ridiculous and/or illogical way for transferring key points and word phases for your audience to remember and retain your information.

A simple example is: You are giving a financial report showing an increase in earnings for your division. You could use a rising balloon lifting a building block, showing the percentage of increase stenciled in the block, giving your audience and image of growth and profits. Visuals that are your typical bar charts, graphs, and lines of words are boring and have a lesser impact connecting with your audience. Whereas, ridiculous and/or illogical visuals add retention, entertainment, and can illustrate with greater impact the benefits, not just facts and figures of your presentation.

Third, support your key points and visuals with a story.

Here’s how it works:

In delivering a presentation, recently to a group of sales people, one of my key points was that we have to understand our customers buying strategies and buying incentives for us to influence them to make a purchase from us. The visual that I used (now visualize this in your mind) was a man peering over a chessboard with his chin snuggled on his tightly clutched hands with a very pensive look in his eyes. The picture was stretched and elongated to exaggerate the image to influence the inner thinking process that our customers go though in their decision-making.

I then illustrated the point with a story of how one of my clients went about uncovering his clients’ strategies, buying incentives and how this same presentation process helped him get the sales and acquire a major key account for his company. Most importantly during the story I explained how my client was able to fine out what would create a win situation for his client. That gave way, for transitioning, to the next key point and slide in the presentation.

The visual was dynamic in that it supported the key points and anchored the story in the mind of the audience. The story used was linked back to the visual and was congruent with the key points.

This presentation process reinforces your points and makes them easy to understand. You can take any subject from a ten-minute annual report presentation to an all-day training session and use this approach of structuring your presentations. When you substitute lines of words, boring bar charts and graphs, with key points, supportive stories anchored with ridiculous visuals, you make it easy for your audience to assimilate, focus, remember and become engage and mesmerized with your material.

Common Sense and Presentations Skills in Getting Jobs

Many students often ask me how I can pass a job interview, assessment centres etc…

I always answer in a simple sentence: Common sense!

Always have a common sense. Not only have common sense but also try to demonstrate it because the interviewees/assessors will ask you several questions to see whether you have such quality or not.

(I will write more articles in the near future to elaborate on each point)

Another tip for securing a good job is presentation skills, people often think they have such ‘talent’ by being able to speak clearly or loudly; however, they often fail terribly at it.

My advice is: get the content right because nothing worse than a presentation with a shallow content, remember you have to know more than your audience, otherwise they will crush you with questions afterward.

A simple strategy is to have a structured presentation including: Agenda (what you will cover in the presentation), Introduction (what you will take about), Main body (the actual content) and Conclusion (a summary of what you covered).

The delivery style is as important as the content, think of politicians, they are often great speaks with crap content.

Good delivery style, from my own perspectives, relies on the ability to present without using notes or reading off the slides (if you’re using Powerpoint), practice your presentation over and over before presenting. If you are in an assessment centre, make sure you stick to the point, be precise and don’t waffle, I find it very helpful when I write on a flipchart while presenting in an assessment centre, because I won’t have PowerPoint facility and the time to prepare.

As a final point, always always always maintain an eye contact with ALL the audience as it will differentiate you from an average presenter.